The 3 Biggest Trends In Finance We’ve Seen This Year
In 2020, financial services were disrupted by a sudden switch to digitization and digital interactions. This was as a result of the impact made by the COVID-19 pandemic.
Exchange platforms closed down their trading operations and embraced remote/virtual trading. Mobile banking transactions became more popular, personal trading apps saw high transaction records, and equally call center personnel ensured customers’ needs were met from their living rooms.

















