Local Home Care Company Receives Exceptional Praise From Caregivers

Local home care company Home Instead Beverley and Hull is celebrating extraordinary satisfaction scores from its caregivers, with 100% of them saying that they are proud to work for the at-home care company.

Independent survey company WorkBuzz has awarded the company a ‘5 Star Employer Award’ for achieving such outstanding scores.

The award means something extra this year given that the social care sector has been battling its toughest crisis over the past 12 months.

Throughout the pandemic, Home Instead Beverley and Hull has had to contend with new guidance from Public Health England, especially with regards to PPE, as well as deal with the everyday challenges presented by the virus.

Mandy Aitken, director of Home Instead Beverley and Hull, says: “The pandemic has put us all through our paces, but it’s thanks to the dedication and adaptability of our caregivers that we have been able to keep clients protected during this challenging time.”

Other survey findings include that 100% of caregivers would recommend Home Instead’s services, while every single caregiver also says that they felt supported during their induction and initial training.

Clients have certainly felt the benefits of a satisfied and well-supported workforce, with 98% of those receiving care saying that their caregiver kept them safe and well at home during the pandemic.

Mandy continued:

“Our clients are visited by the same caregivers week after week for at least an hour each time, that’s how we deliver personalised care and build meaningful relationships. This is not only ideal for our clients, but for the caregivers too as they get to see how their work directly benefits our clients and that they are making a real difference.”

Home Instead clients are supported to live as independently as possible, by caregivers that they come to know well. Caregivers’ duties range from companionship, meal preparation, light housekeeping, post-discharge care, personal care, shopping and errands.

To find out more about Home Instead Beverley and Hull and their caregiving vacancies, please call 01482 231145 or visit https://www.homeinstead.co.uk/beverley-hull/.