Beverley Motor Works Achieve Which? Trusted Trader Status

Beverley Motor Works Achieve Which? Trusted Trader Status

Works have become the first garage in our region to achieve Which? Trusted Trader status.

Since opening five years ago Works continue to grow and develop their and now boast a client base of over 3000 with some of their customers travelling from outside of our area order to take advantage of their expertise when it comes to BMW’s and MINI.

of Works explained why the latest accreditation is an important one not only for them as a but also for current and new customers.

Speaking to .net Richard said;

“To be awarded trusted trader status by which means a lot to us as a . It’s testament to the quality of work we provide to every customer that comes through our doors.”

“We are the only workshop locally that has achieved the status, following an intense assessment by Which . They spent half a day on site assessing how we dealt with customers and also the quality of the work we undertake here at Works scrutinising all of our processes and surveying a sample of customers that had already used us to ensure transparency of the and how we deal with customers.”

Richard is all too aware that visiting a garage can be a very difficult situation for a lot of , he said;

“Generally speaking garages have a reputation for being places that many find uncomfortable experience due to lack of communication or un explained charges.”

“With this type of accreditation customers have assurances that when they bring their car to Works they can trust us to do a good job at the right price carrying all repairs and servicing out to the highest standard.”

who heads up the workshop says achieving accreditation was not too difficult given the already high standards which he himself and his team deliver when dealing with customer vehicles.

When asked how he found the assessment process Alan said;

“During the assessment, we didn’t do anything different to what we normally do when we have any car in our workshop, there was no real pressure on me or the team getting through this assessment.”

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“All we did is exactly what we always do, which is a high-quality job be it a small repair through to a major overhaul of the vehicle the quality and workmanship is never compromised.”

Next month, will be celebrating their fifth anniversary. Since opening the it has gone from strength to strength creating six skilled jobs within their organisation.

Their unrivalled knowledge of BMW & MINI means have customers that regularly from as far away as Leeds, Manchester and even .

Richard added;

“Our customer feedback on numerous websites has been so positive that we are seeing an increase in customers travelling to us for further afield to bring their cars to us, based on the feedback from our already satisfied customer base.”

“Recently we had a client who came all the way from West Yorkshire with his MINI after been let down by a local specialist he needed a gearbox replacing. He chose us after seeing what our other clients had said about our work. After seeing their reviews he felt we were the best option to carry out this work, he has since been back with other repair work and recommended us to other MINI owners”

Everyone here at is delighted to achieve this accreditation. It is a testament not only to myself and Alan but also to the rest of the team, we are all very proud of what we have achieved.

To find out more about please visit www.Beverleymotorworks.co.uk or call 01482 881128.



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